I did not order Wonder Woman stop the bill
I received an email billing me for Wonder Woman Movie. I did not purchase the movie do not charge my account. I need to talk to someone to confirm,
Caesar
iPad Pro Wi-Fi, iOS 11.2.6
I received an email billing me for Wonder Woman Movie. I did not purchase the movie do not charge my account. I need to talk to someone to confirm,
Caesar
iPad Pro Wi-Fi, iOS 11.2.6
DO NOT click on any links if you received an email 'notifying' you of this charge. Look at your iTunes billing history as explained here: See your purchase history in the App Store or iTunes Store - Apple Support
If it's not there, then you didn't purchase it. If you received this notice in an email, report the email or other notification to Apple as explained here: Phishing & Other Suspicious Emails
If you got this notice in your bank account billing statement, see this article: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support
If it did get billed to you, then there's two things you need to do:
1. Contact Apple to discuss the charge. The first article listed below is an explanatory link, and the second is a form:
Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support
iTunes Store - Contact Us - Apple Support
2. Secure your Apple ID to make sure that nobody else was using it: If you think your Apple ID has been compromised - Apple Support
DO NOT click on any links if you received an email 'notifying' you of this charge. Look at your iTunes billing history as explained here: See your purchase history in the App Store or iTunes Store - Apple Support
If it's not there, then you didn't purchase it. If you received this notice in an email, report the email or other notification to Apple as explained here: Phishing & Other Suspicious Emails
If you got this notice in your bank account billing statement, see this article: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support
If it did get billed to you, then there's two things you need to do:
1. Contact Apple to discuss the charge. The first article listed below is an explanatory link, and the second is a form:
Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support
iTunes Store - Contact Us - Apple Support
2. Secure your Apple ID to make sure that nobody else was using it: If you think your Apple ID has been compromised - Apple Support
Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more.
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
Thank you for helping me. I will go and check on that.
I forwarded the email. I just wish I can talk to someone in person
What do you need to talk to someone about? You can always do so here: Contact Apple Support for help
I did not order Wonder Woman stop the bill