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Question: Screen protector damage from Apple repair

I went to Apple Farview Mall for battery change. When they returned the iphone7 to me, the screen protector was cracked. I told the staff that it was not damaged before and she said they are not responsible for this damage. They did not mention this at the beginning and just told me that they are not responsible for lost data or information on the phone. Is that true? I am disappointed that I paid for this phone and service and they don’t do anything about it.

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Question: Screen protector damage from Apple repair