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Level 1

8 points

iMac late 2015 way too slow

Hi everyone,
is been now few days iMac is super slow like very very slow, I've ran etrecheck few times but as non-technical guy I can't see what's really going on, truly hope someone can help me, now any app is starting to freeze or beachballing at launch very weird and latest report indicated "below average" performance.
I've tried working with only one browser open, still no go. Please help me, I really need my computer to keep up my job!

I've attached full report here:

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-11 23:24:05

Download EtreCheck from https://etrecheck.com

Runtime: 9:20

Performance: Below Average

Problem: Computer is too slow

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

Corrupt hosts file - Hosts file is corrupt.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (Retina 5K, 27-inch, Late 2015)

iMac Model: iMac17,1

1 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core

8 RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1867 ok

BANK 0/DIMM1

Empty

BANK 1/DIMM0

4 GB DDR3 1867 ok

BANK 1/DIMM1

Empty

Video Information:

AMD Radeon R9 M395 - VRAM: 2048 MB

iMac 5120 x 2880

Drives:

disk0 - APPLE HDD ST2000DM001 2.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI [EFI] 210 MB

disk0s2 - U******d [Core Storage Container] 2.00 TB

disk0s3 - Recovery HD [Recovery] 650 MB

disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 8.0 GT/s x4 Serial ATA

disk1s1 - EFI [EFI] 210 MB

disk1s2 - U******d [Core Storage Container] 120.99 GB

disk1s3 - B*******X [Recovery] 134 MB

Mounted Volumes:

Network:

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

OS X El Capitan 10.11.6 (15G19009)

Time since boot: About 3 hours

System Load: 1.62 (1 min ago) 1.63 (5 min ago) 1.64 (15 min ago)

Configuration Files:

/etc/hosts - Count: 0 - Corrupt!

Security:

System	Status
Gatekeeper	Mac App Store and identified developers
System Integrity Protection	Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Name	Version
{2614BC86-757D-4293-9E25-E4E16F370A9E}	9.0.0.19
SecurityFixer	10.8
SA Color Finesse 3 UI	3.0.12(304)
Adobe After Effects Render Engine
Adobe Application Manager	10.0.0.49
Wish	8.4.19
CINEMA 4D QT Agent	1.0
Uninstall Product	9.0.0.65
AAMLauncherUtil	10.0.0.49
AAM Registration Notifier	3.0.64.0
Adobe Flash Player Install Manager	28.0.0.161
Setup	9.0.0.65
quicklookd32	5.0
DVD Player	5.8
Adobe Desktop Service	3.9.5.353
uTorrent	1.8.7
Compressor	4.2.2
AAM Updates Notifier	9.0.0.281
{76AE579A-05AC-11E5-933C-9CF835776563}	9.0.0.61
InkServer	10.9

System Launch Agents:

[Not Loaded]	7 Apple tasks
[Loaded]	153 Apple tasks
[Running]	80 Apple tasks

System Launch Daemons:

[Not Loaded]	44 Apple tasks
[Loaded]	155 Apple tasks
[Running]	92 Apple tasks
[Other]	One Apple task

Launch Agents:

[Not Loaded]	com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-25)
[Not Loaded]	com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded]	com.oracle.java.Java-Updater.plist (? e77fe177 - installed 2017-12-20)
[Other]	com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)

Launch Daemons:

[Loaded]	com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded]	com.fxfactory.FxFactory.helper.plist (? 1ec1ea62 - installed 2016-12-11)
[Loaded]	com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Loaded]	com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20)
[Running]	com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded]	com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)

User Launch Agents:

[Loaded]	com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Not Loaded]	com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded]	com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02)
[Loaded]	com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-25)
[Loaded]	com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-03-18)

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (installed 2017-03-30)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-01-31)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)

AdobePDFViewer: 18.011.20038 (installed 2018-02-25)

Flash Player: 28.0.0.161 (installed 2018-02-06)

Default Browser: 601 (installed 2016-07-23)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-19)

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)

ZoomUsPlugIn: 4.0.35295.0605 (installed 2017-06-08)

Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2018-01-16)

Adblocker for Finland.safariextz - Juvander Consulting Oy - https://www.juvander.fi (installed 2017-11-02)

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-02-20)

Ka-Block!.safariextz - David Graham & Josh Peek - http://kablock.com (installed 2018-02-05)

StopAll Ads.safariextz - Tweaking Technologies - http://www.stopallads.com/ (installed 2017-11-02)

AdBlock Ultimate.safariextz - Secure Download - https://adblockultimate.net/ (installed 2017-11-02)

3rd Party Preference Panes:

Flash Player (installed 2018-02-02)

Java (installed 2018-01-19)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Process (count)	Source	% of CPU
WindowServer	Apple	3
kernel_task	Apple	1
NotificationCenter	Apple	0
AppleIDAuthAgent (2)	Apple	0
CrashReporterSupportHelper	Apple	0

Top Processes by Memory:

Process (count)	Source	RAM usage
kernel_task	Apple	783 MB
Finder	Apple	494 MB
mds_stores	Apple	408 MB
cfprefsd (2)	Apple	235 MB
mdworker (7)	Apple	112 MB

Top Processes by Energy Use:

Process (count)	Source	Energy usage (0-100)
WindowServer	Apple	4
SystemUIServer	Apple	0
NotificationCenter	Apple	0
AppleIDAuthAgent (2)	Apple	0
CrashReporterSupportHelper	Apple	0

Virtual Memory Information:

Available RAM	4.44 GB
Free RAM	1.88 GB
Used RAM	3.56 GB
Cached files	2.56 GB
Swap Used	0 B

Diagnostics Information (past 7 days):

2018-03-11 22:15:00 quicklookd.app Crash

quicklookd seems struck trying to quit crashingabort called

2018-03-11 19:10:18 EtreCheck 2.app Hang

2018-03-10 08:17:15 ntpd Crash

abort called

2018-03-09 16:54:52 Mail.app Crash

Terminating app due to uncaught exception NSInternalInconsistencyException reason: Got EXPUNGE but EXISTS is already 0abort calledterminating with uncaught exception of type NSException

2018-03-05 10:09:51 Firefox.app CPU

End of report

iMac, Mac OS X (10.0.x), null

Posted on Mar 11, 2018 2:41 PM

Similar questions

9 replies

Mar 11, 2018 2:47 PM in response to tancredi

For starters uninstall the bit torrent then restart your Mac to test.

If it's still slow, uninstall the third party 32 bit apps. Start with the Adobe products first.

32-bit Applications:

Name	Version
{2614BC86-757D-4293-9E25-E4E16F370A9E}	9.0.0.19
SecurityFixer	10.8
SA Color Finesse 3 UI	3.0.12(304)
Adobe After Effects Render Engine
Adobe Application Manager	10.0.0.49
Wish	8.4.19
CINEMA 4D QT Agent	1.0
Uninstall Product	9.0.0.65
AAMLauncherUtil	10.0.0.49
AAM Registration Notifier	3.0.64.0
Adobe Flash Player Install Manager	28.0.0.161
Setup	9.0.0.65
quicklookd32	5.0
DVD Player	5.8
Adobe Desktop Service	3.9.5.353
uTorrent	1.8.7
Compressor	4.2.2
AAM Updates Notifier	9.0.0.281
{76AE579A-05AC-11E5-933C-9CF835776563}	9.0.0.61
InkServer	10.9

rkaufmann87

Level 10

140,532 points

Mar 11, 2018 6:42 PM in response to tancredi

If you are using the torrent to download software you did not pay for there is term for this, it's called "You are a thief!" and it comes with consequences such as installing malware. Now I'm not accusing you however if that is what you have been using the torrent for then you have likely hoisted your own petard...look it up.

tancredi Author

Level 1

8 points

Mar 12, 2018 12:24 AM in response to rkaufmann87

before insulting someone I'd think about it, before trolling on apple forum I'd think even harder, I haven't used torrent for that purpose but for me as professional is important to get acquainted with different type of software for example for running ad campaigns.
Thank you for not helping me at all.

And FYI if I had malware on my machine perhaps etrecheck would have detected this is why I PAID for the license. Or was it just waste of money?

tancredi Author

Level 1

8 points

Mar 12, 2018 12:17 AM in response to Carolyn Samit

thank you for the prompt reply, I'd try that btw do you think that upgrading OS could be beneficial for solving this?

How come apps that are not even running slow the cpu down and drain RAM so much?

Any other advice?

rkaufmann87

Level 10

140,532 points

Mar 12, 2018 3:36 AM in response to tancredi

tancredi wrote:

Ive ran another etrecheck using beachballing report, and got: Failing hard drive Disk errors detected.

how is this happening? How can I fix it?

If the HD is failing then you can either do-it-yourself and replace it which is not recommended due to the complexity of the work. However if you would like to try there are iFixit.com tutorials and www.macsales.com also has tutorials. Here is the link to the www.macsales.com tutorial iMac Installation Video at MacSales.com

If you don't want to tackle the work, then please take it to an Apple Store or Apple Authorized Service Provider in your area to have the work done.

Also, if you purchased AppleCare, please check to see if you have some time left which is very likely and this repair would be covered under your AppleCare coverage.

Good luck.

Allan Jones

Level 9

68,690 points

Mar 12, 2018 8:17 AM in response to tancredi

There is developing evidence that running AdBlock and AdBlock Plus simultaneously can create conflicts that slow browsing. It appears you have SIX ad blockers of different types. Once you get the disk error issue sorted, I recommend disabling all the blockers and then testing them one by one. Once you find ONE that does what you need, disable all others.

dominic23

Level 10

83,910 points

Mar 13, 2018 6:09 AM in response to tancredi

From EtreCheck report:

Configuration Files:

/etc/hosts - Count: 0 - Corrupt!

About etc/host/file:

https://discussions.apple.com/docs/DOC-8091

tancredi Author

Level 1

8 points

Mar 12, 2018 1:15 AM in response to Carolyn Samit

Ive ran another etrecheck using beachballing report, and got: Failing hard drive Disk errors detected.

how is this happening? How can I fix it?

rkaufmann87

Level 10

140,532 points

Mar 12, 2018 3:30 AM in response to tancredi

Please note I did not accuse you, I suggested that if that was what you were doing then you fell into a category and that category comes with consequences.

iMac late 2015 way too slow