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Question: Unable to add music to my library

Hi


ive been trying to edit playlists in Apple Music and add new music to my library/download for use offline however continually getting the spinning wheel and its Endless.


I’m using iOS.11.2.6, I have lots of storage on my iPad and Ive tried signing out of my Apple ID and back in again but still no use.


Anyone else experiencing this?

iPad Air Wi-Fi, iOS 11.2.6

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Mar 12, 2018 6:42 AM in response to TraceyBuckie In response to TraceyBuckie

Hi there, TraceyBuckie!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with not being able to add music on Apple Music or download music for offline listening and I am happy to help out! I recommend you check out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and close the Music app. Once that is done, Restart your iPhone, iPad, or iPod touch then check to see if you are still noticing the issues. Also, check to see if the issue happens on a different Wi-Fi network or on cellular data.
Let me know the results and have a great day!

Mar 12, 2018 6:42 AM

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Question: Unable to add music to my library