Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: mail

Hi,

I'm running High Sierra 10.13.3 and mail 11.2


When I go to send an email all works fine, the mail sends and all is good, but if I type out a email and then attache a file, any file or photo and send it, all seems to be fine, but the person I sent it too only receives the attachment and not the text in the email.

If I check in my sent folder it shows all has sent but thats not the case.

I have sent to different people, even myself but never get the text and attachment together.


Any ideas please, its driving me mad, as I'm having to send the email then the attachment separately.


I did just download thruderbird and that works fine, so it has to be mail.


Many thanks


Lyngarth

OS X Yosemite (10.10)

Posted on

Reply

Page content loaded

Mar 12, 2018 8:24 AM in response to Lyngarth In response to Lyngarth

Hi there, Lyngarth!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with your emails not being completely sent to recipients and I am happy to help out! Take a look at this article with steps to follow to Use safe mode to isolate issues with your Mac. This will perform check and stop certain software from starting up automatically. Also, check out this article with step for How to test an issue in another user account on your Macto create a new user and test the issue in the new account to see if the issue is user specific or system wide. Just be sure you add the account to the test user. Also, test the issue by logging into your email provider through the internet and sending an email.
Let me know the results and take care!

Mar 12, 2018 8:24 AM

Reply Helpful
User profile for user: Lyngarth

Question: mail