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If you see No Service or Searching on your iPhone or iPad

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Question: Do iPhone 7 have glitch in them that drops Verizon service?

My iPhone 7 has dropped service and it is not the carrier.

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Mar 12, 2018 3:08 PM in response to nedfromvail In response to nedfromvail

Hello nedfromvail,

Thanks for reaching out to the Apple Support Communities.

I understand that your iPhone 7 is having an issue with service dropping. I'll be happy to help assist you with this.

These are some good troubleshooting resources that can help:
If you see No Service or Searching on your iPhone or iPad
If you can‘t make or receive calls on your iPhone

Additionally, your iPhone 7 may meet the criteria for this repair program: iPhone 7 Repair Program for "No Service" Issues


Let me know if you have any questions.

Kind Regards.

Mar 12, 2018 3:08 PM

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Mar 12, 2018 5:13 PM in response to Joseph_S. In response to Joseph_S.

Thank you for your reply. I have already dealt with my service carrier and they originally diagnosed the problem as a bad SIM card. They quickly issued me a new SIM card and at first the problem was fixed. Unfortunately my service dropped the very next day and has not returned. I have reset my network and phone multiple times and nothing seams to work. I believe the issue is not the SIM card but the phone itself. That is why I asked about the glitch.

Mar 12, 2018 5:13 PM

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Question: Do iPhone 7 have glitch in them that drops Verizon service?