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Level 1

8 points

App won’t delete from cloud

i deleted the WhatsApp Messanger from my iPhone X, it’s nowhere to be found on any of my devices. But when I go to my cloud it’s still there under “manage storage” using 6.8mb. When I open that it only gives me the option to “delete data” which I did but still says the same thing. I no longer want this app on my phone at all. Any ideas.

iPhone X, iOS 11.2.6

Posted on Mar 11, 2018 3:20 PM

Best reply

zfJames

Level 4

2,726 points

Posted on Mar 11, 2018 4:15 PM

Yeah, erasing data isn't going to remove stuff from your iCloud. You can view iCloud storage by following the instructions here: Manage your iCloud storage - Apple Support

Stuff that is saved on iCloud is visible on your iPhone through the 'Files' app (should be on your iPhone unless you have an older iOS).

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App won’t delete from cloud

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