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Question: I bought a gift card at the Apple store for $15

When I want to redeem it says enter valid code I already turned off the phone.

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Click and check: What type of gift card do I have? - Apple Support


If you have

Apple Store Gift Cards

Apple Store Gift Cards can be used in the Apple Online Store1 or Apple Retail store. On the back of these cards, you'll find:

  • A link to a website where you can check your gift card's balance.
  • Text that says that the card can only be used in the Apple Online Store or Retail Store, or that you can't redeem the card in the iTunes store.
  • A phone number that you can call if you need help.

Apple Store Gift Cards are a solid color (gray, white, silver, or gold) on the front.

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Mar 11, 2018 4:21 PM in response to Erikfromredwoodcity In response to Erikfromredwoodcity

Erikfromredwoodcity wrote:


When I want to redeem it says enter valid code I already turned off the phone.

Why did you turned OFF the iPhone?

Click & read here on redeem: Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - Apple Support

Mar 11, 2018 4:21 PM

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Question marked as Apple Recommended

Mar 11, 2018 5:07 PM in response to Erikfromredwoodcity In response to Erikfromredwoodcity

Click and check: What type of gift card do I have? - Apple Support


If you have

Apple Store Gift Cards

Apple Store Gift Cards can be used in the Apple Online Store1 or Apple Retail store. On the back of these cards, you'll find:

  • A link to a website where you can check your gift card's balance.
  • Text that says that the card can only be used in the Apple Online Store or Retail Store, or that you can't redeem the card in the iTunes store.
  • A phone number that you can call if you need help.

Apple Store Gift Cards are a solid color (gray, white, silver, or gold) on the front.

Mar 11, 2018 5:07 PM

Reply Helpful
User profile for user: Erikfromredwoodcity

Question: I bought a gift card at the Apple store for $15