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Question: I need HELP; Reading Crash Report, Possible Solutions

I need Help Fixing My Mac Book Pro, High Sierra


I cannot open apps like Photos, Notes, or Preview... Every time i try there is a crash report.


Here are the Important parts of the crash report for the "Notes" application;


Process: Notes [1294]

Path: /Applications/Notes.app/Contents/MacOS/Notes

Identifier: com.apple.Notes

Version: 4.5 (868)

Build Info: Notes-868000000000000~11

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Notes [1294]

User ID: 501

----------------------------------

Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

-----------------------------------

Application Specific Information:

dyld3: launch, running initializers


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.ModelIO 0x00007fff387f8aac 0x7fff37c59000 + 12188332

1 libdyld.dylib 0x00007fff5ae2caa7 ___ZN5dyld39AllImages22runInitialzersBottomUpEPK11mach_header_block_invoke_2.12 4 + 88

2 libdyld.dylib 0x00007fff5ae3725d dyld3::launch_cache::Image::forEachInitializer(void const*, void (void const*) block_pointer) const + 75

3 libdyld.dylib 0x00007fff5ae2c9ab invocation function for block in dyld3::AllImages::runInitialzersBottomUp(mach_header const*) + 458

4 libdyld.dylib 0x00007fff5ae372d2 dyld3::launch_cache::Image::forEachInitBefore(void (dyld3::launch_cache::binary_format::ImageRef) block_pointer) const + 68

5 libdyld.dylib 0x00007fff5ae37410 dyld3::launch_cache::Image::forEachInitBefore(dyld3::launch_cache::DynArray<dyl d3::launch_cache::binary_format::ImageGroup const*> const&, void (dyld3::launch_cache::Image) block_pointer) const + 74

6 libdyld.dylib 0x00007fff5ae2c7b9 dyld3::AllImages::runInitialzersBottomUp(mach_header const*) + 257

7 libdyld.dylib 0x00007fff5ae383e4 dyld3::entry_runInitialzersBottomUp(mach_header const*) + 27

8 dyld 0x0000000114fc4bc4 dyld::launchWithClosure(dyld3::launch_cache::binary_format::Closure const*, DyldSharedCache const*, mach_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*, unsigned long*) + 1222

9 dyld 0x0000000114fc218a dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2971

10 dyld 0x0000000114fbd3d4 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 453

11 dyld 0x0000000114fbd1d2 _dyld_start + 54


Thread 1:

0 libsystem_kernel.dylib 0x00007fff5af70562 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff5b0ab06a _pthread_wqthread + 1035

2 libsystem_pthread.dylib 0x00007fff5b0aac4d start_wqthread + 13


Thread 2:

0 libsystem_kernel.dylib 0x00007fff5af70562 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff5b0ab06a _pthread_wqthread + 1035

2 libsystem_pthread.dylib 0x00007fff5b0aac4d start_wqthread + 13


Thread 3:

0 libsystem_pthread.dylib 0x00007fff5b0aac40 start_wqthread + 0

1 ??? 0x00006000000d6c00 0 + 105553117146112


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x00007fff93e4bee0 rbx: 0x00007ffee63f1dd8 rcx: 0x00007ffee63f6c70 rdx: 0x00006040000d6dc0

rdi: 0x0000000000000001 rsi: 0x00007ffee63f6c00 rbp: 0x00007ffee63f1d60 rsp: 0x00007ffee63f1d18

r8: 0x00007fff93e4c958 r9: 0x00007fff387f8a90 r10: 0x00007fff93e580c8 r11: 0x00007fff93e580d0

r12: 0x0000000000000007 r13: 0x00007fff93e54060 r14: 0x00007fff387f8a90 r15: 0x00007ffee63f1dd8

rip: 0x00007fff387f8aac rfl: 0x0000000000010247 cr2: 0x0000000109c49000

Could someone please tell me what /How the "Notes" application is crashing, and how can possibly fix it,

i would be grateful!! thank you


MacBook Pro, macOS High Sierra (10.13.3)

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Mar 12, 2018 8:47 AM in response to thegoodlife3 In response to thegoodlife3

Hi thegoodlife3,

I understand that many apps on your MacBook Pro stop responding and provide you with a crash report. I'm happy to provide some help for this issue.

I recommend that you go through each of the troubleshooting steps provided in the following article to isolate your issue:

Mac OS X: How to troubleshoot a software issue - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Mar 12, 2018 8:47 AM

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Question: I need HELP; Reading Crash Report, Possible Solutions