My iPhone erased all inside My photos and I cannot retrieve it

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My iPhone erased all inside My photos and I cannot retrieve it

I was using my cell camera fine all this week. My cell will reset suddenly and without letting me know shut completely all the sudden, then I noticed the bad part. My iPhone 6 erased everything in my Photos folder and I want to know how can I recover them? I have almost 8000 pictures and videos and now I lost them all... Where did they go? Can anyone help me recover all my pictures?

Posted on Mar 11, 2018 8:33 PM

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Answer 1

brenden dv

Community Specialist

Mar 12, 2018 4:12 PM in response to Loimar

Hello Loimar,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble with missing Photos after your iPhone unexpectedly restarted, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.
Get help with missing photos - Apple Support

If you continue to have trouble with unexpected restarting, have a look at this article as well.
If your iPhone, iPad, or iPod touch unexpectedly restarts - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
Best Regards.

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My iPhone erased all inside My photos and I cannot retrieve it

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