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Purchase from Apple store

I tried to download free app from Apple store and it want let me it’s telling me my card decline , but I never did that even if I didn’t have money on it , the app isn’t free and everything . I tried to go back and push none payment for the card and it want let me go through I reset my settings and tried again it I want let me

Posted on Mar 11, 2018 6:35 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2018 8:55 PM

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005 - various reasons why payment method is declined.


Removing a credit card from an account - Change or remove your Apple ID payment information - https://support.apple.com/HT201266 - More information at: https://discussions.apple.com/thread/3251676?answerId=15891166022#15891166022


If you can‘t choose None when you edit your Apple ID payment information - https://support.apple.com/HT203905 - also make sure you don't have any active subscriptions or are set as the Family Organizer for a Family Sharing plan.


You can only choose None when you set your payment method up from the iTunes Store, App Store, iBooks Store, or Mac App Store. None is not an option when you use the Apple ID account page to set your payment method.


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

2 replies
Question marked as Top-ranking reply

Mar 11, 2018 8:55 PM in response to chasityw98

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005 - various reasons why payment method is declined.


Removing a credit card from an account - Change or remove your Apple ID payment information - https://support.apple.com/HT201266 - More information at: https://discussions.apple.com/thread/3251676?answerId=15891166022#15891166022


If you can‘t choose None when you edit your Apple ID payment information - https://support.apple.com/HT203905 - also make sure you don't have any active subscriptions or are set as the Family Organizer for a Family Sharing plan.


You can only choose None when you set your payment method up from the iTunes Store, App Store, iBooks Store, or Mac App Store. None is not an option when you use the Apple ID account page to set your payment method.


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

Purchase from Apple store

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