Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Can't send out email

I cannot send email through the Apple mail app- the message reads "An SSL error has occurred and a secure connection to the server cannot be made." please help

iMac, OS X El Capitan (10.11.6)

Posted on


Page content loaded

Mar 12, 2018 8:41 AM in response to Bocagreg In response to Bocagreg

Hello Greg,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble sending emails from your Mac, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you can’t send or receive email on your Mac - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
​Best Regards.

Mar 12, 2018 8:41 AM

Reply Helpful
User profile for user: Bocagreg

Question: Can't send out email