Beats not charging

Question

Beats not charging

I have some Wireless Beats Studio. They are not charging. The cables I use to charge it works. It is almost dead. There is a red flashing light. It turns on, but then the red light keeps flashing. I have left them all day plugged in and they still haven't charged. Please help! I wouldn't want to throw them out

Posted on Mar 11, 2018 7:40 PM

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Answer 1

brenden dv

Community Specialist

Mar 12, 2018 3:52 PM in response to janetfromshoshone

Hi Janet,

I understand that your Beats Studio Wireless headphones are not charging. You've done some great troubleshooting for this issue already, and I'm happy to provide some additional help.

I recommend using the resource below to reset your Beats Studios. This can help with many issues, including charging:

Reset Your Studios

Thanks for using the Apple Support Communities. Cheers!

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Answer 2

Mar 12, 2018 4:26 PM in response to brenden dv

Hi Brenden,

Thanks for trying to help me out. I have tried all of these. Resting and even using different cables. Still not working.

Any other suggestions?

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Answer 3

CarlAVII

Community Specialist

Mar 12, 2018 5:03 PM in response to janetfromshoshone

Janet,

Thanks for going through those steps and following up with us. Since you're still having this issue, I recommend that you contact Apple Support for additional help.

Cheers!

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Beats not charging

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