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Question: How to get rid of old icloud email address? It won’t let me down load iTunes because of ut

How to get rid of old icloud address that keeps me from downloading iTunes?

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Mar 12, 2018 7:15 AM in response to wookie2000 In response to wookie2000

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.

Mar 12, 2018 7:15 AM

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Mar 12, 2018 6:08 PM in response to gail from maine In response to gail from maine

An old email address comes up sometime and I've deleted it and the pass word and gotten a new one........ On some things I try to do the old email blocks it but it's no longer in service...... What do I do to get rid of it. I've changed my Id and passwords several times.

Mar 12, 2018 6:08 PM

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Mar 13, 2018 2:02 PM in response to wookie2000 In response to wookie2000

The fact that the email address may no longer be in service does not cause teh Apple ID that is associated with it to disappear. Anything you purchased with that other Apple ID account will remain tied to that account. When an old email address is being discontinued or changed by you, you should not set up a new Apple account. You should go to: Apple - My Apple ID and edit the email address to a new one.


But that is water under the bridge now. If you cannot retrieve the password to the old Apple account, then you will have to delete the apps purchased by that Apple account and then re-purchase, or re-download them if they were free under your new Apple account.


Cheers,


GB

Mar 13, 2018 2:02 PM

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Question: How to get rid of old icloud email address? It won’t let me down load iTunes because of ut