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Question: My sound stopped working

My phone says I have no head phones in but I don't. I cannot talk on the phone or play music

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Mar 12, 2018 4:17 PM in response to Alexandrap213 In response to Alexandrap213

Hi there, Alexandrap213!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with your device showing your headphones connected even though there aren’t any connected and I am happy to help out! Take a look at this article wit steps to follow If your iPhone is stuck in headphone mode. This will give you the best options for handling your situation with your device being in headphones mode.

Mar 12, 2018 4:17 PM

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Question: My sound stopped working