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Question: Updating IOS 10.2 to IOS 11

When I try to update my IOS 10.2 to 11 something goes wrong. When I try to update it only says verifying update. Then it makes me wait and it is STUCK on verifying update so I cannot update at all. So I have to re start my iPad and not update since I cannot update. Also is there a way of updating my iPad without deleting any of my apps I have the required amount of storage to update but it doesn't let me update. Please tell me why or how to fix it!

iOS 10.2

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Question marked as Apple Recommended

See "Update your device using iTunes" here. Be certain you have iTunes 12.7 or later.

Update your iPhone, iPad, or iPod touch - Apple Support

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Mar 12, 2018 8:34 PM in response to Reimi-Fox In response to Reimi-Fox

When you launch iTunes, click on the iTunes app name in the menu bar and a pop-up appears telling you what iTunes version is on your computer.

If you do not have iTunes 12.6.3 OR iTunes 12.7.x , you need to update your version of iTunes.

When you plug in your iPad into your computer, iTunes will automatically launch, and bring you to an iDevice upgrade/update screen where you can do the iOS update over iTunes with your iPad connected to the computer.

Simply follow all directions.

Backup/sync your iPad to iTunes, first, before doing the update.

Mar 12, 2018 8:34 PM

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Question: Updating IOS 10.2 to IOS 11