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Question:

Question: Does my account being hacked if I received as per picture below?

I’ve change my iCloud password and I’m an iphone 6 user. Please explain to me why does this happen?

<Image Edited by Host to Remove Personal Information>

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Question marked as Apple Recommended
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Answer:

If what you received was an e-mail, Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

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Question marked as Apple Recommended

Mar 13, 2018 12:44 PM in response to nadhirah291 In response to nadhirah291

If what you received was an e-mail, Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Mar 13, 2018 12:44 PM

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Question: Does my account being hacked if I received as per picture below?