Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone is disabled

Its been nearly a week since My phone got disabled and it says connect to iTunes which I am unable to as I'm in a place where there is no fast internet. I tried the icloud way to restore it said it will only restore when there is network on the phone. I also tried apple recovery mode and requested for account recovery haven't still received a reply . does anyone know if there is another way I can unlock my phone . pls help I really need to solve this asap

iPhone 5s

Posted on Mar 12, 2018 2:51 AM

Reply
1 reply

Mar 12, 2018 3:32 AM in response to yasminwardah

I also tried apple recovery mode and requested for account recovery haven't still received a reply

If it's the phone that's disabled account recovery won't make any difference, the only way to reset a disabled phone is to connect it to a computer's iTunes as per the page that you posted from (doing it via iCloud also won't work if the phone is disabled) : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

My iphone is disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.