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Question: my homepod will not connect to my itunes match library

My Homepod will play my iTunes library manually but not by voice control. By voice it will only play music that was purchased from iTunes and my library is mainly CD tracks. I purchased iTunes match on the advice of Apple Support but this has not changed anything. I have been talking with support for nearly two weeks. The last request was to send my 32gb library over to Apple but even through the Apple file upload system the library would not go through. It has been some days now and I'm waiting for further support from Apple. I like the speaker, the sound is great but I want full voice control as promised so that I do not have to use hardware to choose music.

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Mar 12, 2018 4:49 AM in response to stephenrobins In response to stephenrobins

See the Manage Music & Podcasts section of Change settings for HomePod - Apple Support. Try signing out of your Apple ID there, then sign back in again.


If that doesn't work make sure that iCloud Music Library is enabled on the device that you use to configure the HomePod, then set up the HomePod again from scratch: Reset HomePod - Apple Support.


tt2

Mar 12, 2018 4:49 AM

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Question: my homepod will not connect to my itunes match library