service on obsolete mac book pro

why is there no service and support on my mac book pro about 10 yrs old. I-care locally pulls up my serial not and say cannot get parts, can't order parts. . Sorry

need vga and wifi card.

HOw to get help as the apple web site is the worst for service and support. There only to pass the buck to some dealer when I need to find out fi my pc can't be fixed and where to get parts; ie. form the home office as the Icare shop here in Pattaya, chonburi, Thailand cannot