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Question:

Question: MacMini Late 2009 randomly restarting

Hello all,


My late 2009 MacMini is randomly restarting. I have been trying to understand if it's happening when I open a specific software or open a game such as FreeCell.
Last week there was a short power outage on in my neighbourhood and I'm also considering if this could have caused a particular problem.
I have already booted in the Recovery Mode and ran the Disk Utilities / First Aid / Verify Disk Permissions / and indeed there were some files that were successfully repaired via Repair Disk Permissions.

Do you have any other good idea of what could be causing this instability.?
Thank you very much indeed.

Here are two panic reports:

Anonymous UUID: 2BDA8A03-E95D-9261-0C0B-7F6A8AF910DA

Tue Feb 20 14:38:49 2018

panic(cpu 1 caller 0xffffff80100dcc1d): Kernel trap at 0xffffff80100a3b19, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000004000028, CR3: 0x000000011995f000, CR4: 0x0000000000000660

RAX: 0x0000000000000001, RBX: 0x0000000004000000, RCX: 0xffffff801f46f590, RDX: 0x0000000000000421

RSP: 0xffffff80a2abbd20, RBP: 0xffffff80a2abbd50, RSI: 0x000000004b1f2d40, RDI: 0xffffff80138f7e18

R8: 0x0000000000000000, R9: 0xffffff80a2abbed0, R10: 0x0000000000000000, R11: 0xffffffffffffffff

R12: 0xffffff80138f7e18, R13: 0xffffff801307e000, R14: 0x0000000000937000, R15: 0xffffff8027794b20

RFL: 0x0000000000010206, RIP: 0xffffff80100a3b19, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000004000028, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff80a2abb9b0 : 0xffffff8010023139

0xffffff80a2abba30 : 0xffffff80100dcc1d

0xffffff80a2abbc00 : 0xffffff80100f4486

0xffffff80a2abbc20 : 0xffffff80100a3b19

0xffffff80a2abbd50 : 0xffffff80100787be

0xffffff80a2abbf20 : 0xffffff80100dd05c

0xffffff80a2abbfb0 : 0xffffff80100f438b

BSD process name corresponding to current thread: Free Solitaire 3

Mac OS version:

13F1911

Kernel version:

Darwin Kernel Version 13.4.0: Mon Jan 11 18:17:34 PST 2016; root:xnu-2422.115.15~1/RELEASE_X86_64

Kernel UUID: 8926E512-6714-34FC-B27C-6AE90EB51D5E

Kernel slide: 0x000000000fe00000

Kernel text base: 0xffffff8010000000

System model name: Macmini3,1 (Mac-F22C86C8)

System uptime in nanoseconds: 3620634926274

last loaded kext at 278613201578: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f922c0000, size 65536)

last unloaded kext at 339792199502: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f922c0000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.driver.ApplePlatformEnabler 2.0.9d7

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

com.apple.driver.AppleHDA 2.6.3f7

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AirPortBrcm43224 700.36.24

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.nvenet 2.0.21

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBOHCI 656.4.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.kext.triggers 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.7f5

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f7

com.apple.vecLib.kext 1.0.0

com.apple.driver.AppleUSBAudio 2.9.5f8

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 2.6.3f7

com.apple.iokit.IOHDAFamily 2.6.3f7

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.iokit.IOSurface 91.3

com.apple.iokit.IOBluetoothFamily 4.2.7f5

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 373

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.35f1

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB

Serial ATA Device: OPTIARC DVD RW AD-5670S

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: Miscellaneous Device

USB Device: My Passport 0748

USB Device: IR Receiver

USB Device: Microsoft® Nano Transceiver v2.0

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

================================================================================ ====

Anonymous UUID: 2BDA8A03-E95D-9261-0C0B-7F6A8AF910DA

Wed Feb 28 12:58:16 2018

panic(cpu 1 caller 0xffffff80020dcc1d): Kernel trap at 0xffffff80020a3b19, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000004000028, CR3: 0x000000003936d000, CR4: 0x0000000000000660

RAX: 0x0000000000000001, RBX: 0x0000000004000000, RCX: 0xffffff800fe6b9e0, RDX: 0x0000000000000421

RSP: 0xffffff8094cfb510, RBP: 0xffffff8094cfb540, RSI: 0x000000004b1f2d40, RDI: 0xffffff8005e0e8d8

R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x000000000000a8b8, R11: 0x0000000000000246

R12: 0xffffff8005e0e8d8, R13: 0xffffff80055ee000, R14: 0x0000000000012000, R15: 0xffffff801be25d80

RFL: 0x0000000000010206, RIP: 0xffffff80020a3b19, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000004000028, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff8094cfb1a0 : 0xffffff8002023139

0xffffff8094cfb220 : 0xffffff80020dcc1d

0xffffff8094cfb3f0 : 0xffffff80020f4486

0xffffff8094cfb410 : 0xffffff80020a3b19

0xffffff8094cfb540 : 0xffffff800209aaca

0xffffff8094cfb860 : 0xffffff8002402c0e

0xffffff8094cfb890 : 0xffffff80021d2414

0xffffff8094cfba30 : 0xffffff80021d1ab5

0xffffff8094cfbcf0 : 0xffffff800236cb16

0xffffff8094cfbd80 : 0xffffff80021fed11

0xffffff8094cfbe00 : 0xffffff80021f48c5

0xffffff8094cfbe50 : 0xffffff80023f300e

0xffffff8094cfbef0 : 0xffffff80023f3189

0xffffff8094cfbf50 : 0xffffff8002441983

0xffffff8094cfbfb0 : 0xffffff80020f4c86

BSD process name corresponding to current thread: mdworker

Mac OS version:

13F1911

Kernel version:

Darwin Kernel Version 13.4.0: Mon Jan 11 18:17:34 PST 2016; root:xnu-2422.115.15~1/RELEASE_X86_64

Kernel UUID: 8926E512-6714-34FC-B27C-6AE90EB51D5E

Kernel slide: 0x0000000001e00000

Kernel text base: 0xffffff8002000000

System model name: Macmini3,1 (Mac-F22C86C8)

System uptime in nanoseconds: 1045412511178

last loaded kext at 284065842301: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f842c0000, size 65536)

last unloaded kext at 345073801503: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f842c0000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.driver.ApplePlatformEnabler 2.0.9d7

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHDA 2.6.3f7

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.GeForceTesla 8.2.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBOHCI 656.4.1

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AirPortBrcm43224 700.36.24

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.nvenet 2.0.21

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.kext.triggers 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.7f5

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f7

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOSurface 91.3

com.apple.iokit.IOBluetoothFamily 4.2.7f5

com.apple.driver.AppleHDAController 2.6.3f7

com.apple.iokit.IOHDAFamily 2.6.3f7

com.apple.driver.AppleUSBAudio 2.9.5f8

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 373

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.35f1

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB

Serial ATA Device: OPTIARC DVD RW AD-5670S

USB Device: Miscellaneous Device

USB Device: My Passport 0748

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: Microsoft® Nano Transceiver v2.0

Thunderbolt Bus:

Mac mini, OS X Mavericks (10.9.5), Late 2009

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Mar 12, 2018 11:53 AM in response to MrIannini In response to MrIannini

To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review. (Note: The EtreCheck reports does NOT contain any personal information.)


  • You can download EtreCheck from here.
  • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
  • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
  • Click on Start EtreCheck
  • Allow the program to run to completion.
  • When done, select Report from the left-side window to display it.
  • Select the "Share Report" icon.

    Select Copy Report

  • Paste the report to your reply post.

Mar 12, 2018 11:53 AM

Reply Helpful

Mar 13, 2018 3:11 PM in response to Tesserax In response to Tesserax

Hello Tessrax,
Thank you very much in advance.
Here is the EntreCheck report.
==============================================
EtreCheck Report

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-13 18:39:27

Download EtreCheck from https://etrecheck.com

Runtime: 5:30

Performance: Below Average


Problem: Computer is restarting


Major Issues:

Anything that appears on this list needs immediate attention.


Old operating system - Old operating system versions no longer receive security updates.

Obsolete hardware - This machine may be considered obsolete.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable RAM - This machine has upgradeable RAM that would help its performance.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

Mac mini (Late 2009) - Obsolete!

Mac mini Model: Macmini3,1

1 2.53 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM At maximum

BANK 0/DIMM0

2 GB DDR3 1067 ok

BANK 1/DIMM0

2 GB DDR3 1067 ok


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

S22B300 1920 x 1080 @ 60 Hz


Drives:

disk0 - Hitachi HTS545050B9SA02 500.11 GB (Mechanical)

Internal SATA 1.5 Gigabit Serial ATA

disk0s1 - EFI [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB

disk0s3 - Recovery HD [Recovery] 650 MB


disk1 - WD My Passport 0748 Media 500.07 GB

External USB


Mounted Volumes:

disk0s2 - Macintosh HD 499.25 GB (339.16 GB free)

Journaled HFS+

Mount point: /


disk1s2 - M***A 499.73 GB (315.17 GB free)

Case-sensitive Journaled HFS+

Mount point: /Volumes/M***A


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

Interface en3: iPhone

Interface en2: Bluetooth PAN


System Software:

OS X Mavericks 10.9.5 (13F1911)

Time since boot: Less than an hour

System Load: 1.81 (1 min ago) 1.48 (5 min ago) 0.72 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers


Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.diebold.warsaw.plist

Executable: /usr/local/bin/warsaw/core

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.diebold.warsaw.user.plist

Executable: /usr/local/bin/warsaw/core

Details: Exact match found in the whitelist - probably OK


System Launch Agents:

[Not Loaded] 6 Apple tasks
[Loaded] 142 Apple tasks
[Running] 36 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 46 Apple tasks
[Loaded] 137 Apple tasks
[Running] 64 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2014-09-18)
[Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2014-09-18)
[Running] com.diebold.warsaw.user.plist (? 951b4e8c - installed 2017-06-01)
[Loaded] com.oracle.java.Java-Updater.plist (? a6d5a6eb - installed 2017-12-19)


Launch Daemons:

[Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2014-09-18)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19)
[Running] com.diebold.warsaw.plist (? be1144d8 - installed 2017-06-01)


User Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)


User Login Items:

iTunesHelper Aplicativo (Apple, Inc. - installed 2017-08-06)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Alfred Aplicativo (Mac App Store

(/Applications/Alfred.app)


Internet Plug-ins:

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-27)

FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22)

QuickTime Plugin: 7.7.3 (installed 2016-11-07)

Flash Player: 21.0.0.226 (installed 2016-04-22)

Default Browser: 537 (installed 2014-09-25)

SharePointBrowserPlugin: 14.7.7 (installed 2017-10-03)

iPhotoPhotocast: 7.0 (installed 2013-05-31)


3rd Party Preference Panes:

Flash Player (installed 2016-04-15)

Java (installed 2018-01-27)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB - Disk used: 160.09 GB

Destinations:

M***A [Local] (Last used)

Total size: 499.73 GB

Total number of backups: 42

Oldest backup: 2014-03-27 12:31:52

Last backup: 2018-03-13 18:15:28


Top Processes by CPU:

Process (count) Source % of CPU
Google Chrome Helper (2) Google, Inc. 22
spindump Apple 13
mdworker (3) Apple 10
WindowServer Apple 8
Google Chrome Google, Inc. 8


Top Processes by Memory:

Process (count) Source RAM usage
Google Chrome Helper (2) Google, Inc. 530 MB
kernel_task Apple 420 MB
Google Chrome Google, Inc. 168 MB
com.apple.IconServicesAgent 129 MB
mds_stores Apple 101 MB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
Google Chrome Helper (2) Google, Inc. 20
Google Chrome Google, Inc. 10
WindowServer Apple 4
mds Apple 1
mdworker (4) Apple 1


Virtual Memory Information:

Available RAM 1.64 GB
Free RAM 78 MB
Used RAM 2.36 GB
Cached files 1.56 GB
Swap Used 0 B


Diagnostics Information (past 7 days):

2018-03-13 18:30:17 Kernel Kernel Panic (once)

3rd Party Kernel Extensions: None

2018-03-13 18:29:42 Last Shutdown Cause: 0 - Power loss (once)

2018-03-13 18:27:16 syspolicyd Crash (once)

objc_msgSend() selector name: release


End of report

Mar 13, 2018 3:11 PM

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Mar 14, 2018 2:06 PM in response to MrIannini In response to MrIannini

Thanks for posting the report. It looks fairly clean. The one telltale area is the very last section under Diagnostics Information. There were three events that occurred on 3/13:

  1. There was a kernel panic caused by an unknown third-party device driver. These drivers would appear under the Kernel Extensions section of the report ... but I don't see it for yours.
  2. One was due to a power loss. Per chance did you experience a brownout, or lightning storm on this date?
  3. The last one was with syspolicyd, which is related to the Gatekeeper security process built-into your Mac. This process was designed to prevent installing or running apps that may be harmful, or at least, ones with potential security issues. You enable what level of protection Gatekeeper uses from the System Preferences > Security & Privacy > General tab > "Allow apps downloaded from" option.

Mar 14, 2018 2:06 PM

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Mar 15, 2018 9:11 AM in response to MrIannini In response to MrIannini

certainly make sure you back up your personal files / data if you don't have it (ie, on memory stick)


did you try using time machine to restore a backup from before that event?


(an apple time machine backup may not be as valuable, because it may be your disk image that is causing issues)


have you (re)-installed the latest update?


Are you running as administrator? Avoid it. You should have a non-administrator user and use that for "normal work".


*** Have you logged in as Guest (you may need to log in as administrator and use Settings to allow guest login) or tried creating a NEW USER? These provide a fresh page for software run on, and often solve issues, which indicates you need to look into your user account as the cause (ie, ~/Library). This is something you shoudl probably try first, because it's easy and quick, before resetting nvram or restoring backups.


Sometimes software holds things that can cause lockups in /Users/you/Library. In this case, it could be an app that got "zapped" was unable to save properly to ~/Library and is now malfunctioning when running.


have you a backup (you may need to restore ~/Library because it DOES contain some personal data of yours), you can delete* ~/Library and apps will all start as if first time run. (rather than delete - you should simply rename the folder and create one called "Library")


These two sites have wonderful short and easy walk through for most any problem you'll ever run into with Apple products.


http://osxdaily.com/


https://www.lifewire.com/

Mar 15, 2018 9:11 AM

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User profile for user: MrIannini

Question: MacMini Late 2009 randomly restarting