Lost data because of Apple

Question

Lost data because of Apple

Hey guys,

While having issues with the new display adapters from apple they had me setup a second partition of Mac OSX to test the adapters on before replacing them. During this process the guy at apple told me to remove my bootcamp partition as he could walk me through restoring it as time machine covered bootcamp. Now its all been sorted and apple replaced the adapters, They claim the bootcamp is gone forever and their not liable for any data lost because of their member of staff.

Is there anything i can do to get it back ? there is endless hours of lighting design documents on there i cant simple re build without it costing me a small fortune in both travel and days off from work to go do it.

Thanks in advanced

MacBook Pro TouchBar and Touch ID, iOS 11.2.6

Posted on Mar 12, 2018 8:22 AM

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Answer 1

Mar 12, 2018 8:35 AM in response to smithygotlost

Correct. Time Machine does not backup your Windows data. It is up to you to create and maintain backups of your Windows data. Time Machine works with your Mac operating system and partition not with Windows running in a Boot Camp partition.

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Answer 2

Mar 12, 2018 8:45 AM in response to smithygotlost

It is your responsibility to create and maintain backups of your data. The tech was correct that you could restore from backup but he had the mechanism wrong. So the fact that you do not have a backup is not Apple's fault but yours. If you uninstalled and removed your Boot Camp partition without having a Windows backup your data is gone.

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Answer 3

Mar 12, 2018 8:25 AM in response to smithygotlost

You can get your data back from your Windows backup. Just reinstall Windows using Bootcamp Assistant then restore your data backup.

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Answer 4

Mar 12, 2018 8:28 AM in response to BobTheFisherman

I've reinstalled windows bootcamp but cant find how to restore it from time machine

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Answer 5

Mar 12, 2018 8:30 AM in response to smithygotlost

You don't retsore it from Time Machine. You restore your Windows data from your Windows backup.

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Answer 6

Mar 12, 2018 8:32 AM in response to BobTheFisherman

The apple guy told me the time machine backup would cover it :-/ So is this not the case ?

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Answer 7

Mar 12, 2018 8:37 AM in response to BobTheFisherman

First off thanks for the replies. Secondly, Is there anyway i can get this data back ? are apple liable for removing it promising they could recover it ?

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Answer 8

Mar 12, 2018 8:48 AM in response to BobTheFisherman

He asked me if i had a time machine backup as it would cover it. Is data recovery possible in your opinion ?

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Answer 9

Mar 12, 2018 8:51 AM in response to smithygotlost

No I don't think it is recoverable. Hard lesson learned, save often and backup frequently.

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Lost data because of Apple

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