Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

icloud lock

please help, i have bought iphone secondhand from old friend and after reset suddenly icloud locked and i do not know the account, my friend who sell it also died, how to open the account again?

Posted on Mar 12, 2018 9:16 AM

Reply
Question marked as Best reply

Posted on Mar 12, 2018 9:18 AM

Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.

3 replies

icloud lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.