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Question: My phone autodials random number after incomplete call

My phone will randomly call a number from my address book immediately after an incomplete call;

iPhone 6s, iOS 11.2.2

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Mar 13, 2018 9:50 AM in response to GeoPD In response to GeoPD

Hello GeoPD,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with your iPhone making unexpected phone calls after receiving a phone call. If you haven't already, please force close the Phone app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.


Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch


If you're still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.


How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch



Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:



If your iPhone, iPad, or iPod touch won't turn on



Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.


Cheers!

Mar 13, 2018 9:50 AM

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Question: My phone autodials random number after incomplete call