Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Disabled Apple ID

my new apple id is disabled, i reset everything 4 times and it still locks my account when trying to purchase a free app. what do i do?

Posted on

Reply

Page content loaded

Mar 12, 2018 10:45 AM in response to wolf239 In response to wolf239

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - Or if you're seeing persistent disabled messages.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

Mar 12, 2018 10:45 AM

Reply Helpful
User profile for user: wolf239

Question: Disabled Apple ID