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I have accidentally purchased something from a game that I was playing. I have touch ID on and as I tried to exit out of the purchase menu the touch ID activated and it purchased the product. I am quite nervous as I did not mean to purchase the In-game item and I have not received a purchase receipt. I would really love to know how I can refund this purchase, please let me know!
iPhone 7, I would like help from Apple expert
Realize Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084
Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"
Other ways to contact iTunes Support:
Realize Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084
Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"
Other ways to contact iTunes Support:
Refunding Purchases
