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Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?

Previous owner is not available to contact. How can I turn off the "find my phone" feature (Activation Lock) so I can enter my Apple ID info and get the phone set up?

Posted on Mar 12, 2018 10:57 AM

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4 replies

Mar 12, 2018 11:12 AM in response to abdelazem

abdelazem wrote:


Hey,


You must to contact apple support and told them that you want to reset apple id or remove it

but they must to check first that you are owner of the phone

Sorry, but Apple Support will NOT reset the Apple ID on a phone that is activation locked unless the OP can prove he was the original owner of the phone, which in this case he cannot. Your advice won't help the OP at all.

Mar 12, 2018 11:25 AM in response to lobsterghost1

Okey sorry


Tap to get Yahoo Mail


On Mon, Mar 12, 2018 at 8:13 PM, Apple Support Communities Updates<discussions-updates@apple.com> wrote:

Communities updates#yiv0675259194 a, #yiv0675259194 a.yiv0675259194aapl-link, #yiv0675259194 a.yiv0675259194aapl-link:link {text-decoration:none;color:#08c;}#yiv0675259194 p #yiv0675259194 a.yiv0675259194aapl-link:hover {text-decoration:underline;}#yiv0675259194 body @media screen and ( filtereda ){#yiv0675259194 #yiv0675259194aapl-footer a, #yiv0675259194 a {color:inherit;}}@media screen and ( filtereda )screen and ( filtereda ){#yiv0675259194 img {visibility:hidden;}#yiv0675259194 * #yiv0675259194 * }#yiv0675259194 @media screen and (max-width:700px){#yiv0675259194 td[class="yiv0675259194container"] {padding:5px!important;}#yiv0675259194 td[class="yiv0675259194content"]{padding-left:20px!important;padding-right:20px !important;}#yiv0675259194 table #yiv0675259194 table .filtered99999 , #yiv0675259194 table .filtered99999 tbody, #yiv0675259194 table .filtered99999 tr, #yiv0675259194 table[class='yiv0675259194responsive'] td #yiv0675259194 td img {max-width:100%!important;min-height:auto!important;}#yiv0675259194 td[class='yiv0675259194copyright'] {}#yiv0675259194 a.yiv0675259194button }

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rbrylawski has posted in the Using iPhone community.





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Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?

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Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?

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