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Turn off Find My iPhone Activation Lock

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Question: Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?

Previous owner is not available to contact. How can I turn off the "find my phone" feature (Activation Lock) so I can enter my Apple ID info and get the phone set up?

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Mar 12, 2018 11:01 AM in response to alisonminer In response to alisonminer

You can't. You either find the previous owner who set up the Activation Lock on that phone or you don't use the phone. Apple will not help you either.


If you bought this phone from someone, I'd suggest you return it for a refund. Or enjoy your new paperweight in the form of an iPhone.

Mar 12, 2018 11:01 AM

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Mar 12, 2018 11:12 AM in response to abdelazem In response to abdelazem

abdelazem wrote:


Hey,


You must to contact apple support and told them that you want to reset apple id or remove it

but they must to check first that you are owner of the phone

Sorry, but Apple Support will NOT reset the Apple ID on a phone that is activation locked unless the OP can prove he was the original owner of the phone, which in this case he cannot. Your advice won't help the OP at all.

Mar 12, 2018 11:12 AM

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Mar 12, 2018 11:25 AM in response to rbrylawski In response to rbrylawski

Okey sorry


Tap to get Yahoo Mail


On Mon, Mar 12, 2018 at 8:13 PM, Apple Support Communities Updates<discussions-updates@apple.com> wrote:

Communities updates#yiv0675259194 a, #yiv0675259194 a.yiv0675259194aapl-link, #yiv0675259194 a.yiv0675259194aapl-link:link {text-decoration:none;color:#08c;}#yiv0675259194 p #yiv0675259194 a.yiv0675259194aapl-link:hover {text-decoration:underline;}#yiv0675259194 body @media screen and ( filtereda ){#yiv0675259194 #yiv0675259194aapl-footer a, #yiv0675259194 a {color:inherit;}}@media screen and ( filtereda )screen and ( filtereda ){#yiv0675259194 img {visibility:hidden;}#yiv0675259194 * #yiv0675259194 * }#yiv0675259194 @media screen and (max-width:700px){#yiv0675259194 td[class="yiv0675259194container"] {padding:5px!important;}#yiv0675259194 td[class="yiv0675259194content"]{padding-left:20px!important;padding-right:20px !important;}#yiv0675259194 table #yiv0675259194 table .filtered99999 , #yiv0675259194 table .filtered99999 tbody, #yiv0675259194 table .filtered99999 tr, #yiv0675259194 table[class='yiv0675259194responsive'] td #yiv0675259194 td img {max-width:100%!important;min-height:auto!important;}#yiv0675259194 td[class='yiv0675259194copyright'] {}#yiv0675259194 a.yiv0675259194button }

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rbrylawski has posted in the Using iPhone community.





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Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?

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Mar 12, 2018 11:25 AM

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User profile for user: alisonminer

Question: Previous owner is not available to contact. How can I turn off the "find my phone" feature so I can enter my Apple ID info and get the phone set up?