My stepdad thinks a medical sales rep left an iPad in his office. it has been there for 4 months and no one has claimed or called about it. He tried to do a factory reset so that he could begin using the iPad, but it is linked to an iCloud account with Find my iPhone enabled. Is there a way to track the person down or to actually reset the iPad for use? Don't want to just throw out an iPad Pro!
Hand it in to the police or, if one is nearby, you could it to an Apple Store and see what they say - Apple won't remove activation lock for you as you aren't its original purchaser, and they won't help you find its owner.
Your stepdad doesn't have any right to use the iPad, even if he could get past the lock, which he isn't going to be able to under any circumstances. If you don't know any way yourself of identifying the owner or his organization, then you are obliged to hand it over to the Police as lost property.
Hi Tayler34.
I had this issue with an iPhone 5 a couple of years ago. Unfortunately, if the device is iCloud Activation Locked, there is no way of gaining access to the device, and therefore, no way of identifying the owner. I assume it displays part of the email such as the following; j***********d@i****d.com or similiar.
I took the device to my local Apple Store and they informed me that they had no way to find out who the device belonged too. Unfortunately in this instance, you just had to hope that someone will check their Find My iPhone and look at the location of the device!
The best chances of this are to ensure that the iPad is connected to your local WiFi as this will transmit a location through the Find My iPhone app. Is there anyway he would be able to find out which company left it behind ?
A.
Found iPad linked to iCloud - What do I do?
