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Question: Family sharing

Hi, I can’t seem to add anyone else to family sharing as the option isn’t highlighted. Please could you assist?

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It appears you "Sarah Marsters" are not the Family Organiser. i.e The Apple ID logged in currently that is being used to view the Family Group is not the Family Organizer and cannot add members to the group.


You need to be using the Sarah Wilson Apple ID which is the organiser, to be able to add family members.

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Mar 12, 2018 10:59 AM in response to sarahfromspalding In response to sarahfromspalding

It appears you "Sarah Marsters" are not the Family Organiser. i.e The Apple ID logged in currently that is being used to view the Family Group is not the Family Organizer and cannot add members to the group.


You need to be using the Sarah Wilson Apple ID which is the organiser, to be able to add family members.

Mar 12, 2018 10:59 AM

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Mar 12, 2018 11:57 AM in response to sarahfromspalding In response to sarahfromspalding

The Apple ID must have been signed in to a device or Mac computer to create the Family group, can you not use that device?


Your iPhone currently is signed in to a different Apple ID for iCloud than the one that created the Family group, why?


Did you change Apple IDs? Are you viewing the group on someone else's device?

Mar 12, 2018 11:57 AM

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Question: Family sharing