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Question: Suspicious Email

I had received an email from "App Support" email - service@applesids.com RE: Case ID (number given). Violated Privacy And Policy. For further information they want me to open the attachment file and for the best result to save the file first and then open in via web browser.

Is this a scam that I should just ignore and delete?

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Mar 12, 2018 11:30 AM in response to a.2015 In response to a.2015

Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759

Forward attempts as an attachment to: reportphishing@apple.com

- Apple e-mails address you by your real name, not something like "Dear Customer" , "Dear Client" or an e-mail address.

- Apple e-mails originate from @apple.com or @itunes.com but I think it is possible to spoof a sender address

- Mouse over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for your social security number anywhere.

https://blog.malwarebytes.com/cybercrime/2018/02/panic-attack-apple-scams-apply- pressure/

Mar 12, 2018 11:30 AM

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Mar 12, 2018 11:55 AM in response to Limnos In response to Limnos

They did not use any name it just had:

Case ID - ID- (number)

For further details please open the attachment file , for the best result save the file first and then open it via web browser.


-App Support


I sent it to the email given to report, will they reply whether it is legit or a scam?

Mar 12, 2018 11:55 AM

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Question: Suspicious Email