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Question: apple id blocked

Hello,i ve got a problem with my apple account. My account is blocked for security reasons, i don t remember my RK, i don t have any acces at my trusted device,the associated number for icloud is lost definitely, but i know my phone number, and i can t recover it. I know my icloud username and password, i ve got the phone bill, and the phone is reseted from factory and it s asking me for icloud, which i know, but it s still locked. Any ideas or any chances for me to revive this phone ?

iPhone 6

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Mar 12, 2018 3:11 PM in response to birligea In response to birligea

Do you have a Recovery Key?


Apple ID - Get a verification code and sign in with two-factor authentication


I'd contact Apple ID Support.


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

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Mar 12, 2018 12:20 PM in response to Carolyn Samit In response to Carolyn Samit

If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.

any ideas?

Mar 12, 2018 12:20 PM

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Question marked as Helpful

Mar 12, 2018 3:11 PM in response to birligea In response to birligea

Do you have a Recovery Key?


Apple ID - Get a verification code and sign in with two-factor authentication


I'd contact Apple ID Support.


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 12, 2018 3:11 PM

Reply Helpful (1)
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Question: apple id blocked