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Question: how do i retrieve my photos cause it shows i have 2,7GB on my iCloud drive but shows 720MB on my phone, where is the lost 2GB photos?

Retrieve photos

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One possibility -- the photos on your phone may be optimized versions that occupy less space. That option is described in the excerpt below from iCloud Photo Library - Apple Support

iCloud Photo Library keeps all of your photos and videos in their original, high-resolution version. You can save space on your device when you turn on Optimize Storage.

On your iPhone, iPad, or iPod touch:

  1. Tap Settings > [your name] > iCloud. If you’re using iOS 10.2 or earlier, tap Settings > iCloud.
  2. Tap Photos.
  3. Choose Optimize [device] Storage.

You can turn that off by selecting "Download and keep originals" instead of "Optimize iPhone Storage."

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Mar 12, 2018 1:46 PM in response to muzifrompretoria In response to muzifrompretoria

One possibility -- the photos on your phone may be optimized versions that occupy less space. That option is described in the excerpt below from iCloud Photo Library - Apple Support

iCloud Photo Library keeps all of your photos and videos in their original, high-resolution version. You can save space on your device when you turn on Optimize Storage.

On your iPhone, iPad, or iPod touch:

  1. Tap Settings > [your name] > iCloud. If you’re using iOS 10.2 or earlier, tap Settings > iCloud.
  2. Tap Photos.
  3. Choose Optimize [device] Storage.

You can turn that off by selecting "Download and keep originals" instead of "Optimize iPhone Storage."

Mar 12, 2018 1:46 PM

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User profile for user: muzifrompretoria

Question: how do i retrieve my photos cause it shows i have 2,7GB on my iCloud drive but shows 720MB on my phone, where is the lost 2GB photos?