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Question: My iPhone 6 is receiving mail but I can’t send. They are stored in Outbox

My Iphone 6 is no longer sending mail. I can receive mail. The mail is sitting in the Outbox. How can I resolve this?

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Many thanks. Great reply. All back to normal.

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Mar 20, 2018 10:39 AM in response to Gloucester13 In response to Gloucester13

Hello Gloucester13,

Thanks for using Apple Communities.

If you're unable to send emails but you can still receive it, it probably is an outgoing server issue. If you're using an standard mail server such as iCloud, Google, Outlook, Yahoo, etc. you can try to remove your account at "Settings> Accounts & passwords> Accounts" and then sign in again. If your email is from a corporation, contact your IT manager for checking the settings on the iPhone.

With regards,

Alefe ****

[Personal Information Edited by Host]


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Mar 13, 2018 1:04 PM in response to Gloucester13 In response to Gloucester13

Hello Gloucester13,

Thank you for using Apple Support Communities.

I understand that you are able to receive emails, but not send them through the Mail app on your iPhone. I would recommend taking a look at the following support article that covers issues with sending and receiving emails on your iPhone.

If you can’t send or receive emails on your iPhone, iPad, or iPod touch

Best regards.

Mar 13, 2018 1:04 PM

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Mar 20, 2018 10:39 AM in response to Gloucester13 In response to Gloucester13

Hello Gloucester13,

Thanks for using Apple Communities.

If you're unable to send emails but you can still receive it, it probably is an outgoing server issue. If you're using an standard mail server such as iCloud, Google, Outlook, Yahoo, etc. you can try to remove your account at "Settings> Accounts & passwords> Accounts" and then sign in again. If your email is from a corporation, contact your IT manager for checking the settings on the iPhone.

With regards,

Alefe ****

[Personal Information Edited by Host]


Mar 20, 2018 10:39 AM

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Question: My iPhone 6 is receiving mail but I can’t send. They are stored in Outbox