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Question: Cellular data usage stuck at 0 bytes

iPhone 5S, iOS 11.2.6.


Last week my cellular data current period number got stuck at 97.1 MB for a few days. I hit Reset Statistics, and since then it has been stuck at 0 bytes. I power cycled several times, removed and reinstalled the SIM card, turned off LTE and used 3G for a while, turned LTE back on, and even reinstalled iOS, but the cellular data usage still shows 0 bytes. I'm definitely using data. What else can I do to fix this?

iPhone 5s, iOS 11.2.6

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Fixed!


I popped in a different SIM card, used some data from that carrier, and then popped the original one back in. It's now counting up from 0 bytes again.

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Mar 12, 2018 8:33 PM in response to Király In response to Király

Anyone have an idea? Does iOS keep track of the data usage number on its own, or is this something that it gets from the carrier?

Mar 12, 2018 8:33 PM

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Mar 13, 2018 7:03 AM in response to Király In response to Király

It is not the carrier, I tested my SIM card in another phone and the cellular data worked fine, the issue is with the iPhone maybe is the IOS 11.2.6 that stucks the data in 0 Bytes.


I am having this issue with my iPhone X, Someone please Heeeeelp!!!

Mar 13, 2018 7:03 AM

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Question: Cellular data usage stuck at 0 bytes