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Question: Can’t purchase from App Store

I’m not able to purchase anything not even free apps from the App Store . It keeps telling my update my payment when I try to do so it still gives me an error window . Please help I need an app for work

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Mar 12, 2018 3:52 PM in response to krystle205 In response to krystle205

macOS or iOS?

I find the desktop to give information in a more convenient way. iTunes>menu Account>View My Account should sort you out.

It may be that a past payment didn’t go through (subscription maybe?), and the Store wants to resolve that first before any new purchases are done.

Mar 12, 2018 3:52 PM

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Question: Can’t purchase from App Store