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Question:

Question: WHY are my Apps not updating since February 2018?

I just got a new ipad pro last December. This Feb, software update was required, which I did, and it is now running on iOS 11.2.6. Since then, my apps have not been updating even if the AppStore has flagged available updates. How do I fix this?

iPad Pro Wi-Fi, iOS 11.2.6

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I would first, reset your MODEM/router by unplugging it for 10-15 seconds and then re-plug in and let the MODEM/router recycle through its settings.

Then, try another hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


See if this changes anything.


Good Luck to You!

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Mar 13, 2018 7:48 PM in response to teachermotie In response to teachermotie

FYI,

A hard reset of ANY iDevice DOES NOT do anything to ANY of your data.

A hard reset ONLY affects low level code in iOS and will fix any other low level software anomalies.

This DOES NOTHING to any settings or data stored on an iDevice.

A hard reset is totally different from a more complicated Erase and Restore procedure found in the Settings app, General, Reset, which WILL erase ALL of your data.

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Mar 13, 2018 2:10 AM in response to Carolyn Samit In response to Carolyn Samit

Hi! I‘ve tried turning the iPad on and off last week and once more this week. Same situation. Any other tip? And thank you for the advice on discussions. The screen froze a bit, so I wasn’t sure if my question was posted. =)

Mar 13, 2018 2:10 AM

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Mar 13, 2018 2:18 AM in response to copberry In response to copberry

No, I did not enable Automatic updates. I usually read through the information on the updates before I updating an application, so I do that manually. Also, I usually update one or two apps at a time only. However, this week, I tried clicking on the ‘Update all’ button, but it still didn’t work. And yes, the download starts and then just stops and reverts to an ‘Update’ status.

Mar 13, 2018 2:18 AM

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Question marked as Solved

Mar 13, 2018 6:05 PM in response to teachermotie In response to teachermotie

I would first, reset your MODEM/router by unplugging it for 10-15 seconds and then re-plug in and let the MODEM/router recycle through its settings.

Then, try another hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


See if this changes anything.


Good Luck to You!

Mar 13, 2018 6:05 PM

Reply Helpful (1)

Mar 13, 2018 6:10 PM in response to teachermotie In response to teachermotie

Problem solved! I reset the modem, and then, through General settings, I clicked on ’Reset Settings’ (because I did not want to risk my recent files). It worked. I’m able to update my apps now. Thanks to everyone who offered their advice. =)

Mar 13, 2018 6:10 PM

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Question marked as Helpful

Mar 13, 2018 7:48 PM in response to teachermotie In response to teachermotie

FYI,

A hard reset of ANY iDevice DOES NOT do anything to ANY of your data.

A hard reset ONLY affects low level code in iOS and will fix any other low level software anomalies.

This DOES NOTHING to any settings or data stored on an iDevice.

A hard reset is totally different from a more complicated Erase and Restore procedure found in the Settings app, General, Reset, which WILL erase ALL of your data.

Mar 13, 2018 7:48 PM

Reply Helpful (1)

Mar 13, 2018 7:38 PM in response to teachermotie In response to teachermotie

Next time your iPad glitches with any issue, a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons, WILL, most times, fix the temporary software glitch/issue.

Also, sometimes, a hard reset will restore some free data storage space back to your iDevice.

Mar 13, 2018 7:38 PM

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Question: WHY are my Apps not updating since February 2018?