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Question: Late 2011 MacBook Pro slow/laggy

My MacBook has been slow for years now, and it's really been irritating me lately that even just two safari tabs open with no other programs opened can get choppy and stutter. I don't think it was caused by updating to High Sierra or anything like that. I guess it could just be the hard drive or the ram amount, but I've used computers with 4gb of ram and an HDD before and they weren't near this slow to use for typical, common use case tasks like browsing the web. Maybe I should wipe the OS clean and start anew? Not sure, so any input is appreciated


Here's an EtreCheck report I just generated:


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-12 19:55:57

Download EtreCheck from https://etrecheck.com

Runtime: 10:48

Performance: Poor


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Corrupt filesystem - This machine shut down due to a corrupt filesystem.

Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.

System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.


Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro Model: MacBookPro8,1

1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 ok

BANK 1/DIMM0

2 GB DDR3 1333 ok

Battery: Health = Normal - Cycle count = 580


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


Drives:

disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 449.25 GB

disk1 - Macintosh HD (Journaled HFS+) 448.88 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk0s4 - B******P (NTFS) 50.00 GB


Mounted Volumes:

disk0s4 - B******P 50.00 GB (4.13 GB free)

NTFS

Mount point: /Volumes/B******P


disk1 - Macintosh HD 448.88 GB (89.09 GB free)

Journaled HFS+

Mount point: /


disk2s1 - C**********************r 7 MB (2 MB free)

HFS+

Mount point: /Volumes/C**********************r


disk3s2 - A***********1 8 MB (6 MB free)

HFS+

Mount point: /Volumes/A***********1


Network:

Interface en0: Ethernet

Interface en4: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.09 GB available


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About 19 days

System Load: 1.93 (1 min ago) 1.77 (5 min ago) 1.74 (15 min ago)


Security:

System Status
Gatekeeper Anywhere
System Integrity Protection disabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

Executable: /Library/Application Support/Citrix Receiver/ctxusbd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.intel.haxm.plist

Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/homebrew.mxcl.mysql.plist

Executable: /usr/local/opt/mysql/bin/mysqld_safe --datadir=/usr/local/var/mysql

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.home.userinit.plist

Executable: ~/Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/Safe.Connect.plist

Executable: /Applications/SafeConnect.app/Contents/MacOS/scManagerD

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/Safe.Connect.client.plist

Executable: /Applications/SafeConnect.app/Contents/MacOS/scClient

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)

/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)

/Library/Application Support/Citrix Receiver

[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.4.0 - SDK 10.9)

/Library/Application Support/VirtualBox

[Loaded] VBoxDrv.kext (Oracle America, Inc., 5.2.6)

[Loaded] VBoxNetAdp.kext (Oracle America, Inc., 5.2.6)

[Loaded] VBoxNetFlt.kext (Oracle America, Inc., 5.2.6)

[Loaded] VBoxUSB.kext (Oracle America, Inc., 5.2.6)

/Library/Extensions

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] intelhaxm.kext (Intel Corporation Apps, 6.2.1 - SDK 10.9)


System Launch Agents:

[Not Loaded] 10 Apple tasks
[Loaded] 197 Apple tasks
[Running] 82 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 199 Apple tasks
[Running] 98 Apple tasks


Launch Agents:

[Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-28)
[Running] Safe.Connect.client.plist (? 4478ee60 - installed 2018-01-16)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-09-09)
[Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-09-09)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2017-12-20)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-03-07)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-03-07)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-09)
[Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-09)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-09)
[Loaded] com.oracle.java.Java-Updater.plist (? 10a39edb - installed 2016-06-22)
[Running] com.avast.update-agent.plist (AVAST Software a.s. - installed 2017-12-20)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)


Launch Daemons:

[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2017-08-21)
[Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-09-09)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-01-23)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2017-12-20)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2017-12-20)
[Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-10-26)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-03-07)
[Running] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-28)
[Loaded] net.cloudpath.HelperTool2.plist (? f5150d3 - installed 2015-08-20)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-06-22)
[Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2018-01-10)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-28)
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-07)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-09)
[Running] Safe.Connect.plist (? 19fdb7fe - installed 2018-01-16)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-03-07)
[Other] com.oracle.oss.mysql.mysqld.plist (? 7f0d295e - installed 2018-01-24)
[Running] com.avast.update.plist (? 5c6ac355 - installed 2017-12-20)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-03-07)


User Launch Agents:

[Loaded] com.BlueStacks.AppPlayer.Service.plist (BlueStack Systems, Inc. - installed 2015-07-30)
[Running] homebrew.mxcl.mysql.plist (? 0 - installed 2018-02-08)
[Running] com.spotify.webhelper.plist (Spotify - installed 2017-12-14)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2016-06-14)
[Loaded] com.avast.home.userinit.plist (? 0 - installed 2017-12-20)
[Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2018-01-19)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2018-01-15)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-28)
[Other] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2015-07-30)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-03-07)


User Login Items:

Wondershare Helper Compact Application (Wondershare Software Co., Ltd

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Spotify Application (Spotify

(/Applications/Spotify.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-11)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-28)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)

Silverlight: 5.1.20513.0 (installed 2013-08-28)

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

Flash Player: 28.0.0.161 (installed 2018-02-06)

CitrixICAClientPlugIn: 12.4.0 (installed 2017-01-23)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewer: 18.011.20038 (installed 2018-02-25)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.1.4 (installed 2012-04-10)

JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2016-08-30)


Safari Extensions:

Wipr.safariextz - Giorgio Calderolla - http://giorgiocalderolla.com/ (installed 2018-02-02)


3rd Party Preference Panes:

Flash Player (installed 2018-02-01)

Java (installed 2016-08-30)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count) Source % of CPU
WindowServer Apple 19
com.apple.WebKit.WebContent (7) Apple 12
hidd Apple 5
kernel_task Apple 4
cloudd Apple 4


Top Processes by Memory:

Process (count) Source RAM usage
com.apple.WebKit.WebContent (8) Apple 991 MB
scManagerD 867 MB
kernel_task Apple 562 MB
mdworker (15) Apple 223 MB
Safari Apple 82 MB


Top Processes by Network Use:

Process Source Input Output
com.apple.WebKit.Networking Apple 12 MB 30 KB
mDNSResponder Apple 7 MB 2 MB
netbiosd Apple 334 KB 86 KB
com.avast.daemon AVAST Software a.s. 62 KB 12 KB
apsd Apple 16 KB 12 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
com.apple.WebKit.WebContent (8) Apple 6
launchservicesd Apple 4
WindowServer Apple 4
Safari Apple 2
coreaudiod Apple 1


Virtual Memory Information:

Available RAM 745 MB
Free RAM 223 MB
Used RAM 3.27 GB
Cached files 522 MB
Swap Used 544 MB


Clean up:

/Library/LaunchDaemons/com.oracle.oss.mysql.mysqld.plist

/usr/local/mysql/bin/mysqld

Executable not found


Diagnostics Information (past 7 days):

2018-03-12 15:31:27 SafeConnect.app Crash (once)

abort() called

terminating with uncaught exception of type std::bad_alloc: std::bad_alloc

2018-03-12 13:18:55 adb Crash (once)

abort() called

2018-03-12 10:44:08 VirtualBox.app Hang (once)

2018-03-12 08:19:49 Google Chrome.app Hang (once)

2018-03-07 15:00:40 JavaAppletPlugin.plugin Hang (once)

2018-03-07 14:53:52 GitHub Desktop.app CPU (once)

2018-02-21 16:05:46 Last Shutdown Cause: -60 - Corrupt filesystem (once)


End of report

MacBook Pro, macOS High Sierra (10.13.3)

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Mar 12, 2018 5:58 PM in response to 7574ra In response to 7574ra

Having upgraded to an SSD I can unequivocally say that it will help bring new life into almost any machine. There are a lot of little things that stall because a hard drive is being searched in different places, and switching to an SSD removes that bottleneck.

Mar 12, 2018 5:58 PM

Reply Helpful

Mar 12, 2018 10:03 PM in response to 7574ra In response to 7574ra

Several problems:


At the top, the report indicates a corrupted file system. This needs to be fixed. If you have Disk Warrior and can run it from a second bootable hard drive, see if it can fix your internal drive. You can also let Disk Utility (running it while booted from a second hard drive) try to fix it, but it may not be capable of fixing the problem.


You don’t have enough installed RAM to run any recent OS efficiently. You need at least 8GB.


You are running High Sierra, which is not going to run well on a standard hard drive, especially not the slow 5400 rpm drive that came with the laptop. If you can revert to an earlier OS, you might want to do that, but you need more RAM and probably a SSD regardless.


You have Avast installed, which could be contributing to the sluggishness. Try getting rid of it.

Mar 12, 2018 10:03 PM

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User profile for user: 7574ra

Question: Late 2011 MacBook Pro slow/laggy