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Level 1

5 points

Apple ID is disabled

Hi,

My family and I are having trouble with our own personal Apple ID. It keeps saying it is disabled. After trying numerous methods trying to enable the Apple ID it still doesn't work. My mother in law has me in a family share and I believe she has forgotten or something has happened to her Apple ID to make it disabled. I have tried resetting my password (even though I remember it) and it still says its disabled. I also says the app is no longer shared with you on some apps.

Please help!!

Thank you.

iPhone 7 Plus, iOS 11.2.6

Posted on Mar 12, 2018 6:24 PM

Best reply

Eric Root

Level 10

684,039 points

Posted on Mar 13, 2018 2:57 PM

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

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Apple ID is disabled

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