I am on family share plan, an app was purchased on another phone but I am not able to access it

If you don't see your family's shared content - http://support.apple.com/HT201454

- Feb 2018 King Penguin post https://discussions.apple.com/thread/8288103?answerId=33047003022#33047003022 - "She shouldn't be going into the main part of the store, she needs to go to the Purchased section (e.g. tapping on her icon/id at the top of the App Store app) and then selecting your id to redownload your purchased apps "

-Also: http://apple.stackexchange.com/a/146077 - quit iTunes Store and App Store apps and start again. - more information http://www.howtogeek.com/212823/share-apps-music-and-videos-with-apple-family-sh aring-on-iphone-ipad/