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Question: My card won’t delete

I go to delete my card off of my account because it won’t let me install or update anything, I go to delete it and switch the payment source to “none” and it tells me my card type isnt supported and won’t let me delete it so I cannot install or update anything

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How/when are you trying to remove the card ? You won't be able to do so when trying to download something, you need to just log into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that is what you are doing and it's not working have you tried using your computer's iTunes instead of doing it on your phone (or vice versa) ?

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Mar 13, 2018 12:28 AM in response to henrywuksinich In response to henrywuksinich

How/when are you trying to remove the card ? You won't be able to do so when trying to download something, you need to just log into the account : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If that is what you are doing and it's not working have you tried using your computer's iTunes instead of doing it on your phone (or vice versa) ?

Mar 13, 2018 12:28 AM

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Apr 4, 2018 12:59 PM in response to King_Penguin In response to King_Penguin

I am able to select none as an option but when I do it takes me to my billing information and when I click "Continue" it tells me that my card type is not supported (Its a visa non-refill gift card if that helps any)

Apr 4, 2018 12:59 PM

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Apr 4, 2018 11:24 PM in response to henrywuksinich In response to henrywuksinich

You are following those instructions when selecting ’none‘ i.e. not trying to do it when downloading something ?


Prepaid cards will tend not to be accepted as they aren’t registered to the same name and address as on your iTunes account.

Apr 4, 2018 11:24 PM

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Question: My card won’t delete