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Question: Can I get my money back

Theirs a double charge of 7.99 one was a app that my daughter by accident download but I just sa another one of another 7.99 really desapointed and don’t have money to be getting charge for😡

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Get help with an item purchased from the App Store, iTunes Store, or ...

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Mar 12, 2018 10:05 PM in response to teresafromoxnard In response to teresafromoxnard

Realize Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 12, 2018 10:05 PM

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Question: Can I get my money back