I recently received an email purportedly sent by APPLE SUPPORT, and as this email was received soon after the purchase outright from Apple Chatswood
an iPhone X 256gb.
I wish to first confirm that it is a bogus phishing effort, and secondly, provide the screenshot samples, to assist in id’ing any other potential receivers the risk potential.
regards
Terence
Terry
iPad Air Wi-Fi + Cellular, iOS 11.2.6
Make sure you cover any personal information using Preview. Post the screen shot in a Reply using the camera icon or you can drag the screen shot into a reply. Copy and paste doesn't work.
Make sure you cover any personal information using Preview. Post the screen shot in a Reply using the camera icon or you can drag the screen shot into a reply. Copy and paste doesn't work.
required redacting prior to providing the screen shots to the community,
Truthfully, the community does not need or want to see your screenshots. We can't act on anything in them.
See >> Phishing & Other Suspicious Emails for the correct process to follow.
Does the email address you by name, is it written in proper grammatical language without spelling mistakes ? To check an email :
Phishing and similar emails : Phishing & Other Suspicious Emails
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it is a phishing email you can forward it to Apple at reportphishing@apple.com
(You can post an image on here via the camera icon on the post/reply box, but the above links should be sufficient for people to check an email, if you do first remove any personal details and links from it).
Hi Eric
and the others who sprang to my assistance,
Sorry for the delayed reply but I had been carted off to Hospital for six days, pretty well immediately after the original request.
At this stage I’m still trying to figure out how to achieve the required redacting prior to providing the screen shots to the community, as to me they looked pretty authentic, except for when I tapped the From field and the reply to field, to prove the ID‘s as claimed, were trustworthy.
Of course, neither proved to be so, and that’s when I took deleted the emails, requiring me to go to the BIN to take the screen shots before full deletion.
These will be provided when the redactions have been effected.
thanks
Well now, that perhaps is the most direct and most useful reply to date.
The most useful thing I can do is report the scam to the phishing and scamming section of the APPLE communities as identified in earlier replies.
Thanks to all who helped.
Terry
Just trying to save you needless effort.
How do I attach a screenshot of a suspect phishing email
