Whenever I type my word password into my ipad, it continuously disables

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Level 1

8 points

Whenever I type my word password into my ipad, it continuously disables

I’ve recently had a problem in which my ipad continuously disables after I’ve entered the correct password into my ipad. I use touch id so I cannot use that to unlock my ipad. I’ve tried around 5 times and each time the disabling time icreases. Now its at a 2 hour disable. I use IOS 11.2.6 and this hasnt happened before. The odd thing is also that I am not connected to wifi, when i previously was. Help would be appreciated

iPad Wi-Fi + Cellular, iOS 11.2.6

Posted on Mar 12, 2018 10:41 PM

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Answer 1

Limnos

Level 10

411,121 points

Mar 12, 2018 10:42 PM in response to vivalaree06

What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." E.g., if you are getting persistent sign-in messages.

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Answer 2

Eric Root

Level 10

684,027 points

Mar 13, 2018 7:55 AM in response to vivalaree06

Do you have access to another network where you can try to log in? That has worked for several people.

Try a restart.

Try a forced restart.

Reset Device

Reset – iPhone 7

Hard reset

Troubleshooting Wi-Fi issues in IOS

Apple ID is locked or disabled

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

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Whenever I type my word password into my ipad, it continuously disables

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