Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iTunes payment

Hi, 2 days ago and today also money were withdrawn from my bank card for using iTunes. Why?!

1) I don’t use iTunes more than 3 month now

2) why twice ?!

Maybe that was mistake? I’d like to bring back my money.

User uploaded file

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Have you looked at the purchase histories of all iTunes accounts linked to the card : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If they show there but you didn't buy them, and if nobody else has access to the account and did them, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If they doesn’t show on your account(s) (and if they aren't : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

Posted on

Page content loaded

Question marked as Apple Recommended

Mar 13, 2018 1:00 AM in response to anne303 In response to anne303

Have you looked at the purchase histories of all iTunes accounts linked to the card : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If they show there but you didn't buy them, and if nobody else has access to the account and did them, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If they doesn’t show on your account(s) (and if they aren't : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

Mar 13, 2018 1:00 AM

Reply Helpful
User profile for user: anne303

Question: iTunes payment