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Question: unable to synchronise photos through iTunes from MacBook to iPhone

Unable to synchronise photos from albums of Photos in MacBook to Albums in iPhone through iTunes. Able to import photos from iPhone to Photos in MacBook and segregate them to the existing albums. But synchronising these albums from MacBook can not be done to Albums in iPhone through iTunes..

MacBook: 10.3.13

iTunes: 12.7.3.46

iPhone: 11.2.6


This problem was reported to customer care on 14th Nov 2017. Case IDs: *** & ***

<Personal Information Edited by Host>

iPhone X, iOS 11.2.6

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User profile for user: Ratnagopal

Question: unable to synchronise photos through iTunes from MacBook to iPhone