Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How come I cannot delete an old iCloud backup?

I have an iPhone 7 and just upgraded to an iPhone 8. When I tried deleting the iCloud backup of my iPhone 7 I get an error, "Cannot Delete Backup - This backup cannot be deleted at this time." and with the only options of OK or Try Again. I've tried deleting from 3 methods: directly from the iPhone 7, iphone 8 and via the Windows iCloud; all options says the same error. Please help as it is occupying 2GB of my iCloud storage.

iPhone 7, iOS 11.2.6, null

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

If you tried the following and nothing still -- iCloud: Remove an iOS device backup from iCloud, then it's possibly time to reach out to Apple Support.

Posted on

Page content loaded

User profile for user: sashimibandit

Question: How come I cannot delete an old iCloud backup?