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How come I cannot delete an old iCloud backup?

I have an iPhone 7 and just upgraded to an iPhone 8. When I tried deleting the iCloud backup of my iPhone 7 I get an error, "Cannot Delete Backup - This backup cannot be deleted at this time." and with the only options of OK or Try Again. I've tried deleting from 3 methods: directly from the iPhone 7, iphone 8 and via the Windows iCloud; all options says the same error. Please help as it is occupying 2GB of my iCloud storage.

iPhone 7, iOS 11.2.6, null

Posted on Mar 13, 2018 12:15 AM

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Posted on Mar 14, 2018 9:40 AM

If you tried the following and nothing still -- iCloud: Remove an iOS device backup from iCloud, then it's possibly time to reach out to Apple Support.

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How come I cannot delete an old iCloud backup?

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