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Question: Error When Sending Password Reset


I was trying to update my password but was very anoying. In different times, with different browsers, in all cases when I try to reset my password with the email option and the security questions, every time I always receive an error.

I don't have any other option? I live in Peru and I don't have the call option. Do I have any other option?

Thanks a lot,


MacBook Pro with Retina display, macOS High Sierra (10.13.3)

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Mar 13, 2018 6:18 AM in response to narcisofromlima In response to narcisofromlima

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

Mar 13, 2018 6:18 AM

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Question: Error When Sending Password Reset