Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Imessage cant connect Apple ID

I have already activate imess and facetime but Apple ID cant sign in both.

iPhone 7 Plus, iOS 11.2.6

Posted on

Reply

Page content loaded

Mar 13, 2018 7:49 AM in response to tínfromhcm In response to tínfromhcm

Are you getting an activation error on both apps?


Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac



Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.


Apple Support using Twitter



Or fill out and submit this form.

Mar 13, 2018 7:49 AM

Reply Helpful
User profile for user: tínfromhcm

Question: Imessage cant connect Apple ID