Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Is this virus warning legitimately from Apple

Encountered this when trying to access my daughter's learning site www.activelearnprimary.co.uk

User uploaded fileUser uploaded file

MacBook Pro

Posted on


Page content loaded

Mar 13, 2018 2:51 AM in response to Rooeee In response to Rooeee

I am not a pro at fixing computers but I have gotten the same window while I was on the phone with an Apple advisor and he told me that it is a come on to get you to enlist them once you pay of course. They will probably run some sort of cleanup on your computer to get you to think that now it's working just fine something Apple can do if you call them during the day and just ask them to check for a virus. Take a screen shot to show them . They will go on your computer remotely. 1 800 myapple. Also you can just run first aid https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/macif you truly are experiencing any problems that's the first thing the Apple advisor will do. Also download and run (if you don't have it already) Malwarebytes https://www.malwarebytes.com/mwb-download/it's a free application that scans your computer for adware and virus'. Very good.

Mar 13, 2018 2:51 AM

Reply Helpful

Mar 13, 2018 6:48 PM in response to Rooeee In response to Rooeee

Unquestionably a scam. Clear out your browser's cache so that any malicious cookies are cleared out and to prevent this webpage from popping up again anytime soon. If you're using Safari, go to Safari preferences, then go to the Privacy pane. Click Manage Website Data, then click on Remove All. You'll be signed out of any websites that you have logged into, but any malicious cookies will be cleared from Safari.

Mar 13, 2018 6:48 PM

Reply Helpful
User profile for user: Rooeee

Question: Is this virus warning legitimately from Apple